Refund policy

Return and Refund Policy

Exclusions Please note that the following items are final sale and cannot be returned or exchanged:

  • Customized Items: Any item that has been personalized or custom-made.

  • 14k Gold Items: All items crafted in 14k gold.

Return Deadline

  • No returns or exchanges will be accepted after 4 days from the date the package was delivered.

Shipping Your Return To return an eligible product, please mail it to:

7815 Fallbrook St, West Hills, California, US 91304

Return Shipping Costs

  • You are responsible for paying your own shipping costs for returning your item.

  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your total.

  • The time it takes for an exchanged product to reach you may vary depending on your location.

Shipping Insurance If you are shipping an item over $75, we strongly recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.